MyRANZCR Help and Support

This page provides step by step information and video demonstrations to help you access and navigate the MyRANZCR portal.

 

Access and logging in
 Go to the top right corner of this page and click the orange Member Login buttonThis will take you to the sign in page of MyRANZCR. Enter your email and password then click Sign In.If this is the first time you  are seeing this new login page, then you will need to click on “Forgot your password” to setup your password for the first time.
There are now 2 ways to Reset your password:

 

  1. If you are not already logged in:
    1. Go to the top right corner of this page and click the orange Member Login button
    2. This will take you to the sign in page of MyRANZCR
    3. On the MyRANZCR sign in page, there is a link called "Forgot Your Password". Click on that link
    4. Follow the prompts to reset your password
  2. If you are already logged in:
    1. Click on “My Account”
    2. Click on “Change Password” in the left hand navigation menu
    3. Follow the prompts to change your password.
Go to the top right corner of this page and click the orange Member Login button
  • This will take you to the sign in page of MyRANZCR. Enter your email and password then click Sign In
  • On the Home page of MyRANZCR click "RANZCR ePortfolio" ​
  • You will be directed to the RANZCR ePortfolio, and will not need to sign in again..
My Invoices
  1. Accessing Your Invoices
    Log in to your member portal and navigate to the "My Invoices" section. From there, you can view all unpaid invoices and credit notes. Simply click the "Pay Invoice" button next to the invoice you wish to settle. If you have credit notes available, we encourage you to apply them to offset your balance. Once selected, proceed by clicking the "Pay selected Invoice(s)" button.
    Highlighting Invoices
  2. Payment Summary
    Upon clicking the "Pay Invoice" button, you will be directed to the Payment Summary page. Here, you have the option to make donations and apply eligible discount codes for annual membership subscription fees. If any discount code is entered, you must click the "Apply" button. The total payable amount will be automatically calculated for your convenience. If satisfied, proceed by clicking "Proceed to Payment."
    Product Summary
  3. Secure Payment
    On the Payment Summary page, you will find a secure form to input your card details, accepting various card types including Credit, Debit, and AMEX. For added convenience you can opt to pay by Google or Apple Pay. If using Google Pay you will first need to make sure you have linked a valid bank card to your account. Additionally, for Apple Pay you will first need to make sure you have added a valid bank card to your Wallet app. Please kindly note that the country displayed in the screenshot corresponds to the country where the bank card was issued.
    Card Payment Screen
    Google Pay Screen
    Apple Pay Screen
  4. Payment Confirmation
    Upon successful payment completion, you will have access to download your tax invoice and receipt from the "Paid Invoice" section.
    successfully paid invoices
    • Should you encounter any difficulties during the online payment process, our team at [email protected] is readily available to assist and provide alternative arrangements. Please provide your member ID and preferred contact details.
    • Due to privacy and security reasons, we are unable to accept credit card payments over the phone.

  1. Go to the top right corner of this page and click the orange Member Login button
  2. This will take you to the sign in page of MyRANZCR. Enter your email and password then click Sign In
  3. Once you're signed in, click on the My Invoices button on the Home page
  4. You will now be taken to the My Invoices page. The default view is to display the unpaid invoices
  5. You can view all your invoices (paid and unpaid) by clicking the Unpaid Invoices button, and then select All Invoices from the drop down menu
  6. You can download an invoice as a PDF file and save it into your own computer. To do this, click the orange Download button to the right of the invoice line item
  7. Follow the prompts to save/view the invoice/tax receipt on your computer (this will depend on the browser and device you use).
  1. Go to the top right corner of this page and click the orange Member Login button 
  2. Once you're signed in, click on the My Invoices button on the Home page. You will now be taken to the My Invoices page 
  3. Select the invoice to pay and click Pay Selected Invoice 
  4. On the Make a Payment screen enter the discount code in the appropriate field and click Apply. The discount will be applied for the eligible membership types (NOTE: for the 2020/21 membership subscription fees the early bird discount code for Fellows and Educational Affiliates is RANZCR2020) 
  5. Click Next and proceed to payment.
My Profile
With MyRANZCR, you can access and self-update your profile information online, including:

 

  • Your general personal information
  • Your home address
  • Your work address
  • Contact preferences
  • The College activities you are interested in
  • The clinical radiology/radiation oncology areas you practise in
  • Your areas of interest
  • Your preference for hard copy publications
  1. Go to the top right corner of this page and click the orange Member Login button
  2. This will take you to the sign in page of MyRANZCR. Enter your email and password then click Sign In.
  3. Once you are signed in, click on the My Account button at the top right of the page or the My Profile button on the Home page to take you to the Profile page.
  4. This will take you to the My Profile page. You can self-update your information on this page.
  5. To ensure that your updates are saved, click the Update button at the bottom of the page.
Getting set up

  1. Go to the top right corner of this page and click the orange Member Login button
  2. This will take you to the sign in page of MyRANZCR. Enter your email and password then click Sign In
  3. Once you're signed in, click on 'My Profile'
  4. On the blue field titled 'Your email requires confirmation', Click on 'Confirm Email'
  5. The page instructs you to 'Please check your email for confirmation instructions' and the nominated email address appears below
  6. Check your inbox for an email titled 'MyRANZCR Email Confirmation Reset'
  7. Open the email and Click on the underlined hyperlink 'Confirm Account' or copy the URL and paste into your browser
  8. Once confirmed, the My Profile page will auto appear and a green alert will read 'Your email address has been confirmed successfully
  1. Go to the top right corner of this page and click the orange Member Login button
  2. This will take you to the sign in page of MyRANZCR. Enter your email and password then click Sign In
  3. Once you're signed in, click on the “My Account” button on the Home page
  4. Click on the “Change Email” button
  5. Enter in a new email address and click on the “Change and Confirm Email” button
  6. Go to your inbox and check for an email containing a link to Confirm your Email address and complete the process.
    Note: if you do not click on the link sent to your email, then your login will remain as the previous email address.

 

 

If you require further advice or support and would like to speak to a member of staff please contact the Member Services team